• FREQUENTLY ASKED QUESTIONS
(FAQ)
This section lists and answers the questions that you most frequently ask.
Where necessary, the answers refer you to the appropriate text within
this guide.
Note: Some of the answers tell you to use menu shortcuts. For a
complete listing of these shortcuts, refer to “Menu shortcuts” on
page 4.
Q. How do I lock my phone?
A. Press Menu 4-5-2-1, then press Select. Enter your lock code, scroll
to On, and press OK.
Refer to “Phone lock” on page 106 for more information.
Q. How do I unlock my phone?
A. Press Menu 4-5-2-1, press Select, enter your lock code, scroll to Off,
and press OK.
Refer to “Phone lock” on page 106 for more information.
Q. What is my lock code?
A. The lock code enables you to lock your phone, thus preventing someone
else from using it. The default lock code is 1234. However, it is suggested
that you change this code immediately.
Refer to “Phone lock” on page 106 for more information.
Q. What is my security code?
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A. The default security code is 12345. However, it is suggested that you
change this code immediately. Certain features can be used only
after the correct security code has been successfully entered.
Refer to “Security code” on page 105 for more information.
Q. How do I lock the keypad?
A. Press Menu followed by
.
Refer to “Lock keypad (Keyguard)” on page 104 for more information.
Q. How do I unlock the keypad?
A. Press Unlock, followed by
.
Refer to “Lock keypad (Keyguard)” on page 104 for more information.
Q. How do I make the phone ring louder?
A. Press Menu 3-1-2-3, press Select, then choose a volume level.
Refer to “Set ringing volume” on page 76 for more information.
Q. How do I change the ringing tone?
A. Press Menu 3 and scroll through the list of profiles until you find the
one for which you want to change the ringing tone, then press Select.
Highlight Customize and press Select.
Scroll to Ringing tone, then press Select.
Scroll through the options. After you hear the tone you want to use,
press Select.
Refer to “Set a ringing tone” on page 76 for more information.
Q. How do I store my voice mailbox number?
A. Press Menu 01-2-3, enter your voice mailbox phone number, and
press OK. The screen tells you that the number is saved.
This voice mailbox number is valid unless your phone number
changes. If your phone number changes, you will have to save a new
voice mailbox number.
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Refer to “Store your voice mailbox number” on page 58 for more
information.
Q. How do I call my voice mailbox number (retrieve voice messages)?
A. When your phone alerts you to new voice messages, press Listen and
follow the prompts. If you’d rather listen to your messages later,
press Exit.
To listen to your voice messages at a later time, perform one of the
following actions:
•
Press and hold the
key.
•
Press Menu 01-2-1. The message Calling voice mailbox appears
on the screen. Follow the prompts to access your messages.
Q. How do I find my phone’s model number?
A. Turn your phone off, then remove the battery from the back of the
phone. Your phone’s model number is printed on the sticker that is on
the rear cover, and is labeled, "Model." You may also have recorded
this information on the title page of this user guide. Please refer to
“User Guide for Nokia 6370 Phone” on page 1.
Q. How do I redial the last-dialed number.
A. Press
twice.
Refer to “Dialed numbers” on page 54 for more information.
Q. How do I assign a key to 1-touch dialing?
A. Press Names and scroll to 1-touch dialing.
Press Select.
Scroll to the first number that includes the message (empty) and
press Assign.
Scroll to the name/number to which you want to assign to this key
and press Select.
Repeat these steps as many times as necessary.
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Refer to “1-touch dialing” on page 96 for more information.
Q. How do I find out how many memory locations the phone has?
A. Press Names and scroll to Settings.
Press Select.
Scroll to Memory status and press Select again. A message appears
that says Phone: xx free, xx used where xx indicates the percent of
memory used.
For more information, refer to “Check memory status” on page 51 and
“Technical information” on page 159.
Q. How do I find my phone’s ESN (electronic serial number)?
A. Turn your phone off, then remove the battery from the back of the
phone. Your phone’s ESN number is printed on the sticker that is on
the rear cover, and is labeled, "ESN."
Q. How can I change the contrast of my phone’s display?
A. Press Menu 4-2-5 and press Select. Scroll up or down to adjust the
contrast, then press OK.
For more information, refer to “Adjust screen contrast” on page 35.
Q. How do I clear my call timers?
A. Press Menu 2-5-6 and press OK. Enter your security code and press
OK. Please refer to “Clear call timers” on page 56 for more
information.
Warning:The clearing of call timers cannot be undone
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